Cervical Health Info Line

Women’s Health Queensland Inc and the Australian Cervical Cancer Foundation (ACCF), have partnered to provide all Queensland women with a free Cervical Health Information Line.

The Cervical Health Info Line is a confidential service, staffed by registered nurses and midwives, which provides women concerned about their cervical health, including the Cervical Screening Test (formerly Pap smear), and cervical cancer diagnosis and treatment, with additional support and advice. They can answer a variety of questions, including:

  • What happens during cervical screening?
  • Cervical Screening Test (CST) results and what they mean
  • Information about procedures such as LLETZ and Cone Biopsy
  • Cervical cancer treatments and side effects
  • Referrals to medical practitioners/specialists and psychologists
  • Is cervical screening required after a hysterectomy?
  • First Cervical Screen Test – how to prepare and what to expect
  • Is routine cervical screening safe during pregnancy?
  • Do I need to have a Cervical Screening Test if I’ve been immunised against HPV?
  • Cervical screening after menopause
  • Discussing recent changes to cervical screening.

Who can call?

This service is available to all women and their families living in Queensland.

Calls are not timed, and responders have the ability to refer callers to a local health care provider via a comprehensive state-wide database. Translation and interpreting services are also available for women from non-English speaking backgrounds. Women who require an interpreter can access the Translating and Interpreting Service (TIS National) on 13 14 50.

Opening Hours

Mon to Fri 9.00am to 5.00pm

Contact Us

Phone (07) 3216 0376 or 1800 017 676 (toll free outside Brisbane), or email us via our Ask a Health Question form.

Last updated: 23 August 2018